Privacy Policy

1. Introduction

At OTTO CREATIONS LLC (website: ottocreations.com), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and make purchases.

By using our website, you agree to the practices described in this policy. If you do not agree, please do not use our services.

2. Information We Collect

When you interact with our website, we may collect the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, and billing/shipping address.
  • Payment Information: We process payments through Stripe. We do not store your full credit or debit card details, as they are securely handled by Stripe.
  • Order and Purchase Information: Details of your orders, transaction history, and shipping details.
  • Technical and Usage Data: IP address, browser type, device information, and browsing behavior on our site.
  • Communication Data: Any messages, inquiries, or customer support interactions you have with us.

3. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders.
  • To improve your experience on our website.
  • To provide customer support and respond to inquiries.
  • To detect and prevent fraud or unauthorized transactions.
  • To comply with legal obligations and regulatory requirements.
  • To send you updates, promotions, or marketing emails (you can opt-out at any time).

4. Sharing Your Information

We do not sell, trade, or rent your personal data. However, we may share your information with:

  • Service Providers: Third-party companies that assist us with payment processing (Stripe), shipping, email communications, and website analytics.
  • Legal Authorities: If required by law, or to protect our business against fraud or security threats.

5. Data Security

We implement security measures to protect your personal data from unauthorized access, disclosure, or alteration. However, no online transmission or storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and personalize content. You can manage or disable cookies through your browser settings.

For more details, please refer to our [Cookie Policy].

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access and obtain a copy of your data.
  • The right to request correction or deletion of your data.
  • The right to object to certain data processing activities.
  • The right to withdraw consent for marketing communications.

To exercise your rights, please contact us at [info@ottocreations.com].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date. Continued use of our website after changes means you accept the revised policy.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, you can contact us at:

📧 Email: [info@ottocreations.com]
🏢 Company Name: OTTO CREATIONS LLC